Cookie Policy

How the 1Rx doctor onboarding portal uses cookies

Version 1.0  ·  Last updated 06 July 2026

1. What are cookies?

Cookies are small text files that a website stores on your device (computer, tablet, or phone) when you visit it. They are widely used to make websites work, to keep you signed in, and to remember your choices. This policy explains which cookies the 1Rx doctor onboarding portal — operated by Platinoid Technologies India Pvt Ltd — sets, why we set them, and how you can control them.

2. Categories of cookies we use

We group cookies into four categories. You can accept or reject each optional category from the cookie banner or by clicking the cookie button at the bottom-left of any page.

Strictly necessary Always on

Required for the portal to function — signing you in, keeping your session secure, and remembering your cookie choice. The site cannot work without these, so they do not require consent and cannot be switched off.

Functional Optional

Remember preferences and choices to give you a more personalised experience.

Analytics Optional

Help us understand site traffic and how the portal is used, so we can improve it.

Marketing Optional

Used to deliver and measure the relevance of communications and advertising.

3. Cookies this portal currently sets

Today the portal only sets strictly-necessary cookies. We do not set analytics or marketing cookies at this time; the optional categories above are provided so your preferences are respected if such cookies are introduced in future.

Cookie Category Purpose Retention
accessToken Strictly necessary Securely keeps you signed in for the current session (HttpOnly). Session / short-lived
refreshToken Strictly necessary Lets the portal renew your session without asking you to log in again (HttpOnly). Until it expires or you log out
onerx_cookie_consent Strictly necessary Stores your cookie preferences so we don't ask again on every page. Up to 180 days

4. Managing your consent

When you first visit the portal, a banner lets you Accept all, Reject all, or Manage preferences for the optional categories. Strictly-necessary cookies are always active.

You can change or withdraw your choice at any time by clicking the cookie button (bottom-left of any page) and saving new preferences. You can also delete cookies through your browser settings; note that removing strictly-necessary cookies will sign you out and may stop parts of the portal from working.

5. Changes to this policy

We may update this Cookie Policy from time to time. When we make a material change we increase the version shown at the top of this page, and the consent banner will re-appear so you can review and re-confirm your choices.

6. More information

This Cookie Policy forms part of our overall Privacy Policy. For any questions about how we use cookies or your personal data, please contact us.